We at Rajasthan Handicrafts, try to provide every possible information regarding any product listed on our website. You are requested to inquire about the product (for any specifications, not mentioned on our website) before purchasing it.
We deal in diverse range of products, mostly rare, unique or handcrafted. Thus, not all products are eligible for returns. Please make it a point to understand that we do not accept returns on any other category, except Fashion Jewelry. Your purchases are assumed as a well thought process.
3 Day Exchange rule is applicable on Fashion Jewelry, only in the extreme case of defective item, or wrong item delivered to you. As a proof, you are required to make an opening video of the parcel so that we can be assured that the fault is from our end.
Incase, you did not make an opening video – we won’t be able to help you with item exchange or returns.
In order to achieve 100% customer satisfaction, we are always open to any queries regarding our products. We are quite strict with our policy that the items once sold shall not be returned back or refunded under any circumstances.